FAQs
1. What is Kollect Korner?
Kollect Korner is your ultimate destination for collectibles. We offer a wide range of unique and high-quality items designed to delight collectors of all levels. Along with our exclusive rewards program, we aim to enhance your collecting journey with exciting perks, discounts, and limited-edition items.
2. How does the rewards program work?
Our rewards program is simple and free to join! You earn points for every purchase you make. These points can be redeemed for discounts, special merchandise, and exclusive collectibles available only to our loyal members. The more you shop, the more points you earn, unlocking exciting rewards along the way.
3. How do I sign up for the rewards program?
Joining the rewards program is easy! You can sign up during checkout, or visit the "Rewards Program" section on our website to create an account and start earning points right away.
4. Can I earn points on every purchase?
Yes, you’ll earn points for every eligible purchase you make. Occasionally, we may also run special promotions where you can earn bonus points on specific items or during certain events.
5. What kinds of rewards can I redeem?
You can redeem your points for:
- Discounts on future purchases
- Exclusive, members-only collectibles
- Limited-edition merchandise
- Surprise perks like birthday gifts or early access to new arrivals
6. Are there any fees to join the rewards program?
No, our rewards program is completely free to join.
7. Do the rewards points expire?
Rewards points typically do not expire as long as your account remains active. However, please check our Terms and Conditions for specific details.
8. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. Please refer to the "Payments" section at checkout for the most up-to-date options.
9. How long does shipping take?
Shipping times vary based on your location and the items you’ve purchased. Typically, orders are processed within 1-3 business days, and delivery times range from 5-10 business days. You’ll receive a tracking number once your order has shipped.
10. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times will vary based on your location.
11. What is your return policy?
We want you to love your purchase! If you’re not satisfied, you can return eligible items within 30 days of receiving your order for a refund or store credit. Items must be unused, in their original condition, and include all packaging.
12. How do I contact customer support?
If you have any questions or concerns, our friendly support team is here to help! You can reach us via email at support@kollectkorner.com or by using the contact form on our website.
13. Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased and sent to friends and family. These make a perfect gift for collectors of all kinds!
14. How do I stay updated on new arrivals and promotions?
Sign up for our newsletter to receive updates on new releases, exclusive promotions, and special rewards opportunities. Follow us on social media for the latest news and collector highlights.
15. Are the items in your store authentic?
Absolutely! We pride ourselves on offering authentic and high-quality collectibles. Each item is carefully curated to ensure it meets the standards of our community.